How to access NEW Peacock Apple TV subscription

I ran into this same problem- I already had a peacock account with an expired subscription, and could not get the new subscription linked. I downloaded the peacock app on my phone and logged into my account. Then, in the App Store, go to subscriptions, click on your bundled benefit, then click open for the peacock app. It then linked the bundle benefit to my peacock account and I was able to login on my tv.

Okay, I deleted the Peacock app entirely from my phone, waited a couple of hours, just now reinstalled and logged in using my original Peacock credentials (which was my Apple email address) and it now shows the Apple bundled subscription.

So maybe it just takes a hot minute for everything to sync…?

The easiest way to link to an already existing Peacock account is as follows:

1. Go to the "Your Subscription is Confirmed" email that you received from apple
2. Scroll to the bottom and select "Set up your new bundle services"
3. A new window will open and it will show you the Apple TV option and Peacock Option
4. Select Peacock option and "Activate Account"
5. You will then be linked to your previous Peacock Profile that likely shares the same email as your Apple ID
6. In the "Plans & Upgrades" section, on your Peacock Account, you will see the new Apple & Peacock Bundle plan linked along with your canceled Peacock Subscription- as shown below.

I hope this helps!

Ok, so I entered my email in the box above, hit enter, and then selected "I forgot my password".

This is crazy but it worked... sort of.

I changed my password with Peacock, then logged in and activated my account.

I can watch Peacock now via the Peacock app on my laptop, but not via AppleTV.

So here’s what worked for me. I was already a Peacock subscriber so I had to cancel my subscription and let it expire which it did today. (10/27) I wasn’t able to log into my old account using my previous email address (it said my account was frozen) so I had to create another account using a different email. Once I set that up it allowed me to log in and I can see my plan now being billed through Apple.. ridiculous I know, but it worked.

I tried all the things here and none worked. But...I had the idea that maybe..just maybe...the issue was that, because I already had a subscription when I subscribed using the bundle, maybe peacock ignored something at that time. So..just now I tried unsubscribing in my apple subscription management and then instantly resubscribing. And...the next time I accessed the peacock app everything was working!

I was getting the free Peacock via Xfinity rewards. I finally had to just call them to cancel that. They said it will be cancelled tomorrow. Currently the Peacock app is saying I cannot use my Apple One as Xfinity is paying. Account cross promotions are always a mess.

I have found the problem and have a workaround that will work for some and not for others.

if you changed your Apple ID and had subscribed to peacock through Apple anytime in peacocks existence, whatever that email was for your Apple ID is where the subscription is trying to be sent to. I logged into my old email and password that I would have used when I first got peacock billed through Apple, and did this through the peacock app on my Apple TV 4K (I’m assuming this works for the ios app) and it worked. It freakin worked. My account now shows it’s being billed by Apple like it was whenever peacock launched all those years ago lol. I had to have support change my account to my current email and after that I was all set. What a mess. This isn’t going to work if you deleted that peacock account though, or if you can’t remember your password and no longer have access to that email. But that’s the cause, and a temp workaround. Thank Reddit.

What i did I cancelled peacock but still had access till the end of the month but signed up with Apple TV with the bundle and did work, what worked for me was did have peacock on my phone so logged in iTunes and went to my subscriptions and clicked on the peacock and it went to apps and downloaded peacock and logged into my account and boom said it’s now being billed with apple

Sorry it didn’t work when I first signed up and didn’t have the app on my phone, once I clicked the peacock tab in my iTunes account it took me to the app and downloaded it and signed in with my peacock account then it worked, logged in online as well, and went to account settings at it shows it as being setup with the Apple TV bundle both the app on my phone and online

I believe the main thing to do first is if you have an existing peacock account, cancel subscription first before signing up. If you have issues like I did with my existing email not linking with Apple, support may have to cancel your Apple subscription and have you resubscribe to peacock. That what we did and I sign in with my old peacock sign in and the billing action/account stated billing by Apple. everything works now, you may can cancel yourself through subscription and sign back up, I just know the other guy on the line did it so I would get my money back for previous purchase of $11.

From what I’ve read you have to cancel your Peacock subscription or you will be double billed. I’m in the same situation as you are having already been a customer of both.. I did not have an option to link my accounts in the email that Apple sent me. I cancelled my Peacock so hopefully at the end of the month when it runs out things will be different.. I also connected my Apple account to the Peacock app via the Apple plus app.. 🤷🏻‍♂️

I had issues as well. I let my original peacock subscription expire then still had issues. All of a sudden, it worked. The only thing different I did was access peacock through apple tv. The lock sign was still there on most everything. I clicked on a movie anyway and was able to start watching. Then it was all good, even directly though the peacock app. Everything was unlocked.

You need to access the Peacock content through the Peacock channel in the Apple TV app.

Try playing something from within the Peacock channel in the Apple TV app.

Alternatively, have you tried logging in to the Peacock App using your Apple Account?