my mackbook pro doesnt open just sound of restart

My macbook just turned off only kewboard is on and sound of restart but the screen is black

Posted on Oct 19, 2025 12:43 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2025 2:17 PM

Masawa_72 wrote:

My macbook just turned off only kewboard is on and sound of restart but the screen is black


So what happens if you restart...?


If your display failed plug in an external monitor and compare your results.


If your Mac doesn't turn on

If your Mac doesn't turn on - Apple Support


If your Mac doesn't start up all the way

If your Mac doesn't start up all the way - Apple Support



for hardware issues take it in‚—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple Support - Apple Support

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1 reply
Question marked as Top-ranking reply

Oct 19, 2025 2:17 PM in response to Masawa_72

Masawa_72 wrote:

My macbook just turned off only kewboard is on and sound of restart but the screen is black


So what happens if you restart...?


If your display failed plug in an external monitor and compare your results.


If your Mac doesn't turn on

If your Mac doesn't turn on - Apple Support


If your Mac doesn't start up all the way

If your Mac doesn't start up all the way - Apple Support



for hardware issues take it in‚—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple Support - Apple Support

\

my mackbook pro doesnt open just sound of restart

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