Unable to redeem Apple Gift Card on non-Apple Account

I bought apple gift card that would not redeem.

fortunately, Apple credited my account.

I do not need apple products.

is there a way I can change the account to be able to

pay something like a utility bill.

one other time Apple gave me another gift card to redeem.

Now they say they can only put it in Apple account

. 2. ). I had a gift card with missing numbers.

Tech support said They could not solve that problem and I out that amount.

I sent a copy of the card and letter to the corporation.

although I will probably never hear back from them.

any ideas on how to rectify this situation?

thank you


[Re-Titled by Moderator]

Original Title: Gift card

Posted on Oct 18, 2025 12:24 PM

Reply
3 replies

Oct 18, 2025 12:59 PM in response to Hotrodsrule

An Apple Gift Card can only be used for Apple goods and services.


What you can buy with your Apple Gift Card or Apple Account balance - Apple Support


It’s not “cash.” (For that there IS AppleCash)


The actual funds from the sale of the Gift Card have already gone into Apple’s bank account. (And those funds are generally non-refundable btw)


You wouldn’t buy a Starbucks gift card and expect Best Buy to accept it as payment.




Oct 20, 2025 5:39 AM in response to Hotrodsrule

The Apple Support article: Check your Apple ID balance - Check your Apple Account balance - Apple Support says:

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support [ Contact - Official Apple Support ] to request a refund."


Returns & Refunds - Shopping Help - Apple

“There are some items, however, that are ineligible for return, including:

“Apple Gift Cards (includes previous generation Apple Store Gift Cards and App Store & iTunes Gift Cards)”


And the document: Add money to Apple Cash Add money to Apple Cash - Apple Support says:

"You can't add money from a gift card, even if it's already in Wallet."



Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> Contact Apple Support - Apple Support


Oct 19, 2025 5:48 PM in response to Hotrodsrule

Hotrodsrule wrote:

I bought apple gift card that would not redeem.
...
I do not need apple products.
.....
one other time Apple gave me another gift card to redeem.
Now they say they can only put it in Apple account
....
I had a gift card with missing numbers.
....
They could not solve that problem and I out that amount.

Please stop buying Apple gift cards.

Unable to redeem Apple Gift Card on non-Apple Account

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