Black screen with white flashing on Samsung TV and Apple TV

Hold menu uttin and uo volume in about 5-7 minutes the Apple TV come on have to repeat whenever I want to watch tv. Is it tha Apple device? The picture when on is stable and no problems


[Re-Titled by Moderator]

Original Title: Samsung tv and Apple TV. When tv turned in is black with white flashing. Unplug tv and Apple TV. Then on remote


Posted on Oct 18, 2025 6:55 AM

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Question marked as Top-ranking reply

Posted on Oct 18, 2025 8:24 AM

  1. What is the exact model of this Apple TV box? Identify your Apple TV model - Apple Support Find your Apple TV model number - Apple Support
  2. Is the white flashing about the status light on the front?


If the status light is flashing continuously (after the first 15 seconds from startup), then the unit has trouble starting up properly. First try a cold restart: temporarily disconnect from power, then reconnect.

If the issue persists after that, then the system software may need to be re-installed. For the A1625 model, users can do this themselves (with a computer and USB cable), but for the later 4K models, you will need assistance from Apple.

If you see a flashing status light on your Apple TV box - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 18, 2025 8:24 AM in response to donita241

  1. What is the exact model of this Apple TV box? Identify your Apple TV model - Apple Support Find your Apple TV model number - Apple Support
  2. Is the white flashing about the status light on the front?


If the status light is flashing continuously (after the first 15 seconds from startup), then the unit has trouble starting up properly. First try a cold restart: temporarily disconnect from power, then reconnect.

If the issue persists after that, then the system software may need to be re-installed. For the A1625 model, users can do this themselves (with a computer and USB cable), but for the later 4K models, you will need assistance from Apple.

If you see a flashing status light on your Apple TV box - Apple Support

Black screen with white flashing on Samsung TV and Apple TV

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