Emails not deleting on Iphone/Ipad
Emails that are deleted on the Imac still remain on the Iphone/Ipad.
The account is IMAP.
Mac Mail on the computer, Mail app on Iphone and Ipad.
Is this to do with Mail settings on the Imac.
iMac 21.5″, macOS 10.13
Emails that are deleted on the Imac still remain on the Iphone/Ipad.
The account is IMAP.
Mac Mail on the computer, Mail app on Iphone and Ipad.
Is this to do with Mail settings on the Imac.
iMac 21.5″, macOS 10.13
I would first check your email on your Mac and how you have your email configured.
Setting in Mail >>Accounts >>Click on the Account then look at Mailbox Behaviours (See screenshot example below) Click on each and set up your email on how you want to keep and delete emails. If emails are not being deleted from the Mac then they won't be deleted from the IMAP server and subsequently won't be deleted from the iPhone or iPad.
I would first check your email on your Mac and how you have your email configured.
Setting in Mail >>Accounts >>Click on the Account then look at Mailbox Behaviours (See screenshot example below) Click on each and set up your email on how you want to keep and delete emails. If emails are not being deleted from the Mac then they won't be deleted from the IMAP server and subsequently won't be deleted from the iPhone or iPad.
Have you thought about using "When Quitting Mail". If you are waiting a day then the emails on your mobile devices will not be deleted until you delete them off your Mac
You could try the other method of logging into you Webmail providers site and deleting them there for the time being until you can figure out what is going on.
Thank you. I have looked at these settings.
I am not quite sure what they should be.
This is current setting.
[Edited by Moderator]
Yes I have tried that but makes no difference.
My ISP suggested I enable
Store deleted messages on the server
i cannot find this option!
You lost me on the "Store deleted messages on the server".
What option are you referring to and your ISP. If it's an option on their email servers then you are about the only one that can enable it.
i assume they are referring to an option in Mac Mail settings but it doesn’t exist. I have no idea either. I will have to call them to discuss.
Thanks for your help
Emails not deleting on Iphone/Ipad