Checking new device serial number

Hey everyone, I ordered a new MacBook Air, but the serial number on my invoice isn’t showing up on Apple’s Check Coverage site.


I haven’t received the macbook yet but is that normal?

Posted on Oct 17, 2025 6:43 AM

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Question marked as Top-ranking reply

Posted on Oct 17, 2025 7:13 AM

Yes, it's ok. You will need to receive the MBA and finish its setup.


Since you asked, review Set up your MacBook Air - Apple Support. Might as well get ready. Should you require any assistance whatsoever, you can contact Apple, here: Official Apple Support. Setup assistance for new Macs purchased directly from Apple is complimentary.

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Question marked as Top-ranking reply

Oct 17, 2025 7:13 AM in response to Vyke-

Yes, it's ok. You will need to receive the MBA and finish its setup.


Since you asked, review Set up your MacBook Air - Apple Support. Might as well get ready. Should you require any assistance whatsoever, you can contact Apple, here: Official Apple Support. Setup assistance for new Macs purchased directly from Apple is complimentary.

Oct 18, 2025 3:33 AM in response to Vyke-

If you ordered this On-Line and from Apple


Log into your the Apple Store with the account you used to make this purchase


Look for the heading called Orders


This should bring up all your current orders including this recent purchase


Once found, in top right os screen


Look for " View Invoice "


In My Invoice




The Serial Number appears


Have redacted the serial number as we are not permitted to reveal personal information



Checking new device serial number

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