MacBook M3 2024 lid sensor not working after screen repair

I had my Macbook M3 2024 repaired due to a accidently cracked screen, my insurance arranged a replacement screen with Apple at the start of the year. Ever since the repair the Macbook no longer sleeps when I close the lid - I can't recall if it did this prior to the repair and if this is just a feature they have removed from Macbooks. Manually sleeping before closing also doesn't work, and I now have to charge everytime I use it.


I arranged a Genius Bar visit, they couldn't help other than update it with iOS 26 in a few months. I'm now unable to arrange a new visit to a different store.


Is there any fix for this? Genuinally thinking of moving away from Apple products due to this, it's impossible to get any help in resolving the mess Apple have made to my Macbook.



[Re-Titled by Moderator]

Original Title: MacBook Lid Sensor

MacBook Air 13″, macOS 26.0

Posted on Oct 16, 2025 11:10 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2025 7:41 PM

Did Apple perform the repair or an Apple Authorized Service Provider (AASP)? If so, then you have a 90 day part/repair warranty depending on how the repair was performed.


If an unauthorized repair tech/shop performed the repair, then you will likely need to deal with the insurance company (unless you dealt with the tech/shop yourself) to have them make things right. While the insurance company may balk at using Apple or an AASP to perform the repair....I would have insisted on an official Apple repair since Apple pairs many of their parts with one another & also programs settings to those parts. Unfortunately this procedure requires an official Apple repair so that the Apple Service System Configuration utility can be used to pair & configure the parts....this is required after many repairs (especially a Display replacement which also involves replacing the Lid Angle Sensor if equipped). Plus I have seen some Display Assemblies have graphical glitches & anomalies until this procedure has been performed.


The Lid Angle Sensor (if equipped) must be replaced with the Display Assembly since that sensor is paired with both the Display Assembly & the Logic Board (personal 1st hand experience). You will have issues if this is not done by Apple or an AASP.


FYI, a Lid Angle Sensor is only about $10 US and is quick to replace, but to program the Lid Angle Sensor requires an official Apple repair.


Also, when dealing with insurance....insist on using the repair shop of your choosing, it should be Ok if the repair shop is reputable. The insurance company will try their best to force you to one of their own shops, but those shops always have lousy reviews. I found this out after needing to have my car's accident damage repaired. Many local repair shops had excellent reviews until bought out by an insurance company, then their reviews dropped like a rock.


Another issue with unauthorized repairs is that Apple many times will refuse to repair a device afterwards. In some regions this is actually illegal (at least to some extent), but I've seen numerous reports that Apple or an AASP may decline to repair a device which had an unauthorized repair, or has the wrong parts installed, or has a non-Apple part installed.

1 reply
Question marked as Top-ranking reply

Oct 16, 2025 7:41 PM in response to wilko154

Did Apple perform the repair or an Apple Authorized Service Provider (AASP)? If so, then you have a 90 day part/repair warranty depending on how the repair was performed.


If an unauthorized repair tech/shop performed the repair, then you will likely need to deal with the insurance company (unless you dealt with the tech/shop yourself) to have them make things right. While the insurance company may balk at using Apple or an AASP to perform the repair....I would have insisted on an official Apple repair since Apple pairs many of their parts with one another & also programs settings to those parts. Unfortunately this procedure requires an official Apple repair so that the Apple Service System Configuration utility can be used to pair & configure the parts....this is required after many repairs (especially a Display replacement which also involves replacing the Lid Angle Sensor if equipped). Plus I have seen some Display Assemblies have graphical glitches & anomalies until this procedure has been performed.


The Lid Angle Sensor (if equipped) must be replaced with the Display Assembly since that sensor is paired with both the Display Assembly & the Logic Board (personal 1st hand experience). You will have issues if this is not done by Apple or an AASP.


FYI, a Lid Angle Sensor is only about $10 US and is quick to replace, but to program the Lid Angle Sensor requires an official Apple repair.


Also, when dealing with insurance....insist on using the repair shop of your choosing, it should be Ok if the repair shop is reputable. The insurance company will try their best to force you to one of their own shops, but those shops always have lousy reviews. I found this out after needing to have my car's accident damage repaired. Many local repair shops had excellent reviews until bought out by an insurance company, then their reviews dropped like a rock.


Another issue with unauthorized repairs is that Apple many times will refuse to repair a device afterwards. In some regions this is actually illegal (at least to some extent), but I've seen numerous reports that Apple or an AASP may decline to repair a device which had an unauthorized repair, or has the wrong parts installed, or has a non-Apple part installed.

MacBook M3 2024 lid sensor not working after screen repair

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