Files disappeared from External HDD

I transferred around 6gb of data from a 4tb external HDD to a 14tb external HDD. The files transferred perfectly but all other files on the 4tb have disappeared. The 4tb now shows 155.73gb available space (4.03gb purgeable) and 3,848,596,766,720 bytes (3.85 TB on disk) used. I've run the disk through Disk Drill which found nothing and the missing files did not turn up in the bin. Have I lost the files forever or is there something else I can try? My MacBook Pro is the 2021 model.

Posted on Oct 15, 2025 1:46 AM

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3 replies

Oct 15, 2025 8:00 AM in response to BlueBell50

BlueBell50 wrote:

I transferred around 6gb of data from a 4tb external HDD to a 14tb external HDD. The files transferred perfectly but all other files on the 4tb have disappeared. The 4tb now shows 155.73gb available space (4.03gb purgeable) and 3,848,596,766,720 bytes (3.85 TB on disk) used.

I've run the disk through Disk Drill which found nothing and the missing files did not turn up in the bin.

Have I lost the files forever or is there something else I can try?


well hard to say whats what here....on your external drives.


3-2-1 Backup Strategy: three copies of your data, two different methods, and one offsite.


More than one device, more than one backup methodology— and backup regularly.



What I can say is many external drives bought off the shelf come pre-formatted with proprietary backup software installed...especially those that market as "Mac ready" or some such....and typically charge more.


A drive is a drive— the advice is to erase/reformat/initialize any drive as new with the DiskUtility.app to ensure you have removed any preinstalled software— if that is part of your issue or not, hard to speculate.


ref: Erase and reformat a storage device in Disk Utility on Mac - Apple Support


Oct 15, 2025 8:03 AM in response to BlueBell50

BlueBell50 wrote:

I transferred around 6gb of data from a 4tb external HDD to a 14tb external HDD. The files transferred perfectly but all other files on the 4tb have disappeared.

What are these random external drives? Are they even supported on the Mac? Are they using some funky, experimental hard drive format?


The 4tb now shows 155.73gb available space (4.03gb purgeable) and 3,848,596,766,720 bytes (3.85 TB on disk) used.

3.85 TB used on a 4 TB drive? But "all other files on the 4 TB have disappeared"? Sure seems like they're right there.


I've run the disk through Disk Drill which found nothing and the missing files did not turn up in the bin.

Don't know nothing about no 3rd party software.

Oct 16, 2025 2:34 AM in response to leroydouglas

I've had the 4tb disk for around 10 years. It never gets moved.


I can't afford to pay the monthly iCloud fee so I use external HDDs instead. Never had any problems.


The 4tb disk is WD (I think my book?) and the 14tb disk is WD Elements. I have put all my external HDDs through erase and reformat via Disk Utility.


I agree the files must still be taking room on the 4tb disk so tried to move a small file (41kb) to it. Got the message "The Finder can't complete the operation because some data in [filename of small file being moved] can't be read or written." I suspect the external HDD has had it. I just hoped I could get at least some of the files back. I have 2 other external HDDs which are older than the 4tb and they's still working just fine.

Files disappeared from External HDD

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