Icloud on Windows: Unable to verify information

Unable to verify Apple account because of this. I have done every fix imaginable through every forum and even asked AI to help give me in-depth solutions, all with no avail. This issue was persistent on my old laptop, and I thought it would change on my brand new one. Everything but my passwords works, as I am unable to verify my Apple account. I can receive verification codes on my iPhone 15 Pro because I was able to when I first downloaded iCloud on Windows. I am close to just accepting that there is no fix for this.



[Edited by Moderator]

Windows, Windows 11 (26100)

Posted on Oct 14, 2025 2:38 PM

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Question marked as Top-ranking reply

Posted on Oct 17, 2025 4:40 PM

I could not get verification to work for iCloud on my Windows 11 PC. I called Apple support. They suggested that I uncheck IPv6 enablement in my WiFi advanced properties (IPv4 remained checked). Surprisingly, that worked. This may depend on your Wi_Fi adapter. Please see this link from two years ago: this user had the same issue (and solution) that I did. Installation of iCloud for Windows - Erro… - Apple Community


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Question marked as Top-ranking reply

Oct 17, 2025 4:40 PM in response to eicheian

I could not get verification to work for iCloud on my Windows 11 PC. I called Apple support. They suggested that I uncheck IPv6 enablement in my WiFi advanced properties (IPv4 remained checked). Surprisingly, that worked. This may depend on your Wi_Fi adapter. Please see this link from two years ago: this user had the same issue (and solution) that I did. Installation of iCloud for Windows - Erro… - Apple Community


Icloud on Windows: Unable to verify information

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