Boarding pass time zone mismatch on lock screen

I store boarding pass in Apple wallet. When i get a notification on lock screen, it always shows the flight time 3 hours before the actual time. For example, if my flight is at 7pm, then i get a notification saying you flight is in another hour at 4 pm. This is irrespective of timezone.


Boarding pass itself is correct.


I tried restarting the phone, changing and resetting time zone, deleting and adding boarding pass... nothing worked.


Can anyone share similar experience and solution applied.



[Edited by Moderator]

iPhone 17 Pro Max

Posted on Oct 14, 2025 8:13 AM

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Question marked as Top-ranking reply

Posted on Oct 14, 2025 9:47 AM

Double check with United customer support and see if they are aware of any settings in their app or your customer account/profile that might affect the time displayed. Apple has no control over items, including boarding passes. The link to add passes is on the merchants website and when clicked sends a file to the Secure Enclave for storage and Apple Wallet displays the file sent by United.

5 replies
Question marked as Top-ranking reply

Oct 14, 2025 9:47 AM in response to Dresq13

Double check with United customer support and see if they are aware of any settings in their app or your customer account/profile that might affect the time displayed. Apple has no control over items, including boarding passes. The link to add passes is on the merchants website and when clicked sends a file to the Secure Enclave for storage and Apple Wallet displays the file sent by United.

Boarding pass time zone mismatch on lock screen

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