Unable to access Apple TV subscription and 7-day trial

Apple TV subscription is inaccessible. It is giving me a trail for 7 day screen but can’t connect to that either.



[Re-Titled by Moderator]

Original Title: Apple subscription inaccessible

Posted on Oct 13, 2025 11:12 AM

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Question marked as Top-ranking reply

Posted on Oct 13, 2025 11:57 AM

How or where did you activate the subscription exactly?


Is the Apple TV signed in to the same account that holds the subscription?


If more than one Apple Account is signed in to the Apple TV, is the one that holds the subscription selected?


Do you see the subscription under Settings ➜ Profiles and Accounts > [user profile] > Subscriptions?


1 reply
Question marked as Top-ranking reply

Oct 13, 2025 11:57 AM in response to Ruthiecam

How or where did you activate the subscription exactly?


Is the Apple TV signed in to the same account that holds the subscription?


If more than one Apple Account is signed in to the Apple TV, is the one that holds the subscription selected?


Do you see the subscription under Settings ➜ Profiles and Accounts > [user profile] > Subscriptions?


Unable to access Apple TV subscription and 7-day trial

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