Subscription cancellation fails with 401 error on macOS Sequoia

I am trying to cancel a subscription for at least an hour. The 'Cancel Button' hangs and does nothing, opening the Inspection network tabs seems to mention that the /cancel endpoint returns 401. I cant find and way to contact apple support without calling them or using an app that does not work on mac OS. Any ideas?


(tried from Firefox,Chrome,Safari)



[Edited by Moderator]

Original Title: Unable to cancel subscription

MacBook Pro 14″, macOS 15.6

Posted on Oct 10, 2025 4:10 AM

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Subscription cancellation fails with 401 error on macOS Sequoia

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