Charged ₹59 for Apple Music 'free trial'; renewal date is 1 month away

Dear Apple Support,

I am writing to request a refund for an incorrect charge related to an Apple Music student subscription.

Problem Summary:

On October 10, 2025, I subscribed to the Apple Music student plan through the Apple Music app on my Android device. The offer stated "1 month free" followed by a discounted student rate. However, I was immediately charged ₹59, and my subscription is set to renew on November 10, 2025, indicating I did not receive the promised free month.

Key details:

Platform: Android app (billing handled via Google Play).

Date of subscription: October 10, 2025.

Charge amount: ₹59.

Unexpected outcome: Instead of receiving a free month, I was charged instantly. The subscription is showing a renewal date of November 10, 2025.

Expected outcome: I expected to be billed on November 10, 2025, after a full free trial period.

Previous history:

I am a new subscriber to the Apple Music service and have not used a free trial with this Apple ID previously.

I would like to request a refund for the ₹59 charge.

Thank you for your time and attention to this matter.