I was accidentally charged $10.49 for a Microsoft Word monthly subscription on October 7. I cancelled the subscription immediately and did not use the app or any of its services.
I kindly request a refund for this accidental purchase, as it was made by mistake and cancelled right away.
Thank you very much for your help and understanding.
Best regards,
Aytan ****
[Edited by Moderator]
Original Title: I was accidentally charged.
iPhone 11, iOS 18
First, be sure to ⇢ cancel a subscription. ⇣
Then click ▶︎ Request a Refund.
NOTE: Refunds are not guaranteed, they are the exception.
If your refund is approved, the funds are applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Note: Once a decision has been made on your refund request, you will get a follow up email from Apple.
Click ▶︎ Check Refund Status.
Final Note: I have written a detailed user-tip on this subject that goes into greater detail.
See ▶︎ Request A Refund for more.
Good luck! 👋🏼😉
First, be sure to ⇢ cancel a subscription. ⇣
Then click ▶︎ Request a Refund.
NOTE: Refunds are not guaranteed, they are the exception.
If your refund is approved, the funds are applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Note: Once a decision has been made on your refund request, you will get a follow up email from Apple.
Click ▶︎ Check Refund Status.
Final Note: I have written a detailed user-tip on this subject that goes into greater detail.
See ▶︎ Request A Refund for more.
Good luck! 👋🏼😉
Accidental charge on Apple Account
