mac photos: export any single file = unknown error (-1, 004)

i have restarted the computer, rebuilt the library, updated software, played with export parameters, tried to export groups of pictures and singles, tried to export different file types... and regardless, every action yields the same result:


The export operation failed to create a file for the photo listed below

Unknown error (-1,004)


equipment is new: i'm running a new macbook pro w/36gb memory, m4 chip, tahoe 26.01


MacBook Pro 16″, macOS 26.0

Posted on Oct 7, 2025 7:30 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2025 7:10 AM

When you say, "export any single file," do you mean that you use Photos' menu File>Export>Export nn Photos? Or something else.


How much storage do you have, and how much is used? System Setting>General>Storage?


Do you have "Cleaner" apps or virus catcher apps or VPN?


To narrow things down, try these steps:

  • Restart the computer (of course)
  • Re-start in Safe Mode. This bypasses certain potentially disruptive processes, and it often helps. Safe Mode is different for different computers, so see this: 

           Start up your Mac in safe mode - Apple Support 

  • Use another library if you have one, or make a small test Library with a few pictures in it and see if the same thing happens. You can create a new Library by closing Photos and then option-clicking on the Photos icon.
  • Make a new user and see if the same problem recurs with it.  This is a bit harder, because a new user can't access a different user's stuff. You would need to move your Library out of your own user's folder up to the general "Users" folder. 
  • Rebuild your Photos Library--close Photos and re-launch by option-command-clicking the app icon. If you use iCloud Photos, it’s possible that this will cause a re-sync that lasts long enough to make you nervous.


The idea is to find out if the problem is with the Library, with your account, or with caches and login items, and stuff like that. One of these steps may fix the problem, but their failure to work also helps figure out what's happening.


Let us know what happens…

4 replies
Question marked as Top-ranking reply

Oct 8, 2025 7:10 AM in response to cmilesmac

When you say, "export any single file," do you mean that you use Photos' menu File>Export>Export nn Photos? Or something else.


How much storage do you have, and how much is used? System Setting>General>Storage?


Do you have "Cleaner" apps or virus catcher apps or VPN?


To narrow things down, try these steps:

  • Restart the computer (of course)
  • Re-start in Safe Mode. This bypasses certain potentially disruptive processes, and it often helps. Safe Mode is different for different computers, so see this: 

           Start up your Mac in safe mode - Apple Support 

  • Use another library if you have one, or make a small test Library with a few pictures in it and see if the same thing happens. You can create a new Library by closing Photos and then option-clicking on the Photos icon.
  • Make a new user and see if the same problem recurs with it.  This is a bit harder, because a new user can't access a different user's stuff. You would need to move your Library out of your own user's folder up to the general "Users" folder. 
  • Rebuild your Photos Library--close Photos and re-launch by option-command-clicking the app icon. If you use iCloud Photos, it’s possible that this will cause a re-sync that lasts long enough to make you nervous.


The idea is to find out if the problem is with the Library, with your account, or with caches and login items, and stuff like that. One of these steps may fix the problem, but their failure to work also helps figure out what's happening.


Let us know what happens…

mac photos: export any single file = unknown error (-1, 004)

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