Need help resetting Apple ID security questions

Hello, my name is Homeyra (Apple ID: mail@gmail.com).

I cannot reset my security questions — my answers aren’t matching and it says there’s not enough information.

I still have access to my iPhone (trusted device). I DO NOT want to change my password; I only need help resetting the security questions.

Can you please verify my account using this iPhone and reset the security questions?



[Edited by Moderator]

iPhone 15, iOS 26

Posted on Oct 6, 2025 12:03 PM

Reply
1 reply

Oct 6, 2025 7:54 PM in response to homeyra242

Re: "I cannot reset my security questions — my answers aren’t matching and it says there’s not enough information".


See whether Apple support's online article (link below) can help you.

How to: Change your Apple Account security questions - Apple Support

or

Older (Archived) article:

What to do: If you forgot the answers to your Apple ID security questions - Apple Support

Need help resetting Apple ID security questions

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