Unable to factory reset iPad due to inactive iCloud account

I received an iPad from a family member who deactivated there their iCloud account and I'm trying to resort the iPad to factory but its asking for her password when I put it in it tells me the account is inactive how can I fix this so I can use the iPad



[Re-Titled by Moderator]

Original Title: Factory reset 

iPad Air (3rd generation)

Posted on Oct 3, 2025 11:58 PM

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Unable to factory reset iPad due to inactive iCloud account

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