Unable to sign out of Apple Account due to restrictions on iPhone

I’m facing an issue with my Apple ID on my iPhone. When I go to Settings → Apple Account, the “Sign Out” option is greyed out, and the message says “Sign out is not available due to restrictions.”




I have already checked that Screen Time is off, and I don’t see any MDM or configuration profiles under VPN & Device Management.


Despite this, I still can’t sign out of my Apple ID.




Please help me identify what restriction is causing this and how I can enable sign-out again.


[Re-Titled by Moderator]

Posted on Oct 3, 2025 10:42 PM

Reply
1 reply

Oct 3, 2025 10:57 PM in response to MohamedRefky

"Unable to sign out of Apple Account due to restrictions on iPhone: I’m facing an issue with my Apple ID on my iPhone. When I go to Settings → Apple Account, the “Sign Out” option is greyed out, and the message says “Sign out is not available due to restrictions.[...]

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Signing Out Due to Restrictions:


A. Is this a Used Device?

f so, this is the site the seller should have used, prior to ridding of it, including the iCloud log: What to do Before you Sell, Give Away, or Trade in your iPhone or iPad - Apple Support


B. Is this a Company-Owned Device?

If so, talk the the Network Administrator or whoever it is that manages the sign outs.


C. Try Manually Restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


D. Trun Off Screentime:

  1. Go Here: Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
  2. As it Reads: "To change or turn off the passcode on your child's device, go to Settings > Screen Time and tap your child's name. Then tap Change Screen Time Passcode or Turn Off Screen Time Passcode, and authenticate the change with Face ID, Touch ID, or your device passcode."

Unable to sign out of Apple Account due to restrictions on iPhone

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