Disappearing Apple Music playlist on Windows and iPhone

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Level 1

5 points

Disappearing Apple Music playlist on Windows and iPhone

Hey, so I opened the AM Windows app. It asked me to log in again. I did that, and went on to shuffle one of my playlists. For some reason, that playlist only had three songs in it, which is wierd.

I logged out, reinstalled AM, logged back in, same thing. I opened AM on my phone, and the whole playlist was there for a split second before it was erased and replaced with those three songs. I don't know why this happened, but I don't have a backup of this playlist, so please, help me restore or recover all the lost tracks...

[Re-Titled by Moderator]

Original Title: Playlist was erased

Windows, Windows 10 (19045)

Posted on Oct 2, 2025 3:16 AM

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Answer 1

iamnewo Author

Level 1

5 points

Oct 2, 2025 8:28 AM in response to iamnewo

[Update]

I was informed externally that this is a rare issue that can happen when clients sync.

I was partially able to recover the playlist, thx to me having it downloaded on my phone.

Guess that I'll have to keep a sync'd copy on another music streaming service...

[Possible Solution]

Keep a copy of your playlist on another streaming service
When asked to sign in again, don't. Reinstall the app & clear the cache before you sign in again

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Answer 2

Oct 2, 2025 9:44 AM in response to iamnewo

Hey

I have the same probleme.

What can I do?

My playlist is very important for me..

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