Phishing scam from “Apple Support” on iPhone

Question

Level 1

6 points

Phishing scam from “Apple Support” on iPhone

While using my Safari browser on my iPhone, I just received a supposed “Warning! Security Data Breach!” of a virus infection of my “Apple device”. The warning was supposedly from “Apple Support TollFree” with a phone number and pop-up window saying ” “stafsat.site” Would Like to Access the Camera”. I did not respond to the pop-up nor did I call the number. A Google search indicated that the phone number was linked to Chinese text (in spite of the US country code) and the staffsat.site was too new for any info to be available. I tried deleting (swiping up) the Safari window several times but each time I launch Safari, the same warning message shows up. Meanwhile, I cannot use Safari. What do I do?

Posted on Sep 30, 2025 2:50 AM

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Answer 1

Sep 30, 2025 5:58 AM in response to beaswing

Close Safari.
Go to Settings > Apps > Safari.
Press the Clear History and Website Data button.
On the screen that comes up, select a timeframe (e.g., All history) and also turn on the Close All Tabs switch.
Press the Clear History button.

Pressing the Clear History button with the Close All Tabs switch turned on keeps Safari from automatically reopening the sites you were visiting – in this case, the scam site. Clearing history completely, or back to a point before you first visited the scam site, makes it less likely you will accidentally go back to that place.

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Answer 2

Sep 30, 2025 6:06 AM in response to beaswing

U.S. Federal Trade Commission – How To Spot, Avoid, and Report Tech Support Scams

Looks like the FTC's been changing this page around since the last time I saw it. Gone is the illustration of what a scam message looks like. But the FTC still says that "Real security pop-up warnings and messages will never ask you to call a phone number."

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Answer 3

John Galt

Level 10

155,246 points

Oct 4, 2025 7:15 AM in response to beaswing

Phony "tech support" / "ransomware" popups and web pages - Apple Community describes these common scams and what to do about them.

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Answer 4

Dwmcdo

Level 1

17 points

Oct 3, 2025 6:31 PM in response to beaswing

Stafsat.site has frozen me out of Safari. What do I do?

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