Wacom Intuos Pro L - P860 keeps restarting its driver

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Wacom Intuos Pro L - P860 keeps restarting its driver

Im a pro photoshop retoucher so I only use a wacom pad to control my mouse. At some point the Mac OSX has begun to shut down the wacom driver for about 30 seconds and we basically lose the ,ouse pointer which is super frustrating. Ive spoken to Wacom about it and they keep lying saying 'the new driver should be more stable' but i guessing they dont know whats happening either. Im kind of getting fed up with silicon Macs, photoshop doesnt work properly with its PSD files looking corrupted and now my wacom pen cuts out for about 30 seconds every hour or so. Programs must have got so huge and complex they cant keep them working perfectly. Im hoping to find a way to pass this info onto Apple?

This is an example of what Photoshop or OSX is doing when it builds PSD file previews. My work looks corrupted.

[Edited by Moderator]

MacBook Pro 16″, macOS 26.0

Posted on Sep 26, 2025 6:46 PM

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Answer 1

Oct 9, 2025 9:16 AM in response to anthonyhague

anthonyhague wrote:

Im a pro photoshop retoucher so I only use a wacom pad to control my mouse. At some point the Mac OSX has begun to shut down the wacom driver for about 30 seconds and we basically lose the ,ouse pointer which is super frustrating. Ive spoken to Wacom about it and they keep lying saying 'the new driver should be more stable' but i guessing they dont know whats happening either.

Im kind of getting fed up with silicon Macs, photoshop doesnt work properly with its PSD files looking corrupted and now my wacom pen cuts out for about 30 seconds every hour or so. Programs must have got so huge and complex they cant keep them working perfectly. Im hoping to find a way to pass this info onto Apple?

[Edited by Moderator]

Not much to add here.

For third party issue—if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates…Contact a third-party vendor - Apple Support

https://www.wacom.com/en-us/support/product-support/drivers

https://101.wacom.com/UserHelp/en/TOC/PTH-860.html

verify your software is up to date—

The current stable release of Tahoe including bug fixes, security updates is macOS 26.0.1

Keep your Mac up to date - Apple Support

To be proactive you can file a bug report / submit your Apple Feedback here: Product Feedback - Apple

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