Unable to use Hearing Assistance in the UK on new AirPods 3

I have the new Apple AirPods 3 today and have been looking from Hearing Assistance on my iPhone 16.


I have gone to Accessibility and then to Hearing but there is nothing thats says Hearing Assistance.


I have clicked on Hearing Devices and it is showing "Hearing Aid Compatibility" and slide across to green but there is nothing to test.


Under Hearing Control Centre is shows me:

Conversation Boost

Headphone Accommodations

Background Sounds

Live Listen


Audio & Visual

Subtitles & Captioning

Music Hapitcs


There is nothing there for Hearing Assistance so not sure if it is my phone or new AirPods that have an issue.


What else is strange it doesnt show the AirPods in the Settings screen as soon as I go there. I am sure my old ones used to show up there and show how much battery is remaining on each one, it doesnt do that.


Should I take them back to the shop?


AirPods Pro 3

Posted on Sep 24, 2025 12:37 PM

Reply

Similar questions

4 replies

Unable to use Hearing Assistance in the UK on new AirPods 3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.