computer locked. May be a scam

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Level 1

4 points

Something popped up on my husband's Apple Air,

saying my computer was locked down by Apple Rechnical Support saying to call 1-8********4. I suspect it's a scam, but I'm locked. what should he do?

Something popped up on my husband's Apple Air,

saying my computer was locked down by Apple Rechnical Support saying to call 1-8******4. I suspect it's a scam, but I'm locked. what should he do?

[Edited by Moderator]

MacBook Air 13″, macOS 14.7

Posted on Sep 22, 2025 11:26 AM

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Answer 1

Top-ranking reply

Level 10

221,316 points

It's a scam. Your computer is not "locked".

If you can't close the window, hold the power button until the machine shuts off, then re-start it.

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