I transferred money to someone but kept getting notification that it kept getting refunded,

So I used Apple Pay/cash to transfer/send money to someone Apple Cash took that money from my debt card but each time I kept sending money I would get a notification/message that it was refunded, The money is on hold in my bank account, just wondering, will the money go back to my bank account or Apple Cash? As well as how long will it take? Or did I get scammed??


[Edited by Moderator]

iPhone 11 Pro Max

Posted on Sep 22, 2025 8:09 AM

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2 replies

Sep 22, 2025 9:03 AM in response to Carino_Mwah

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

  • by calling (877) 233-8552,
  • by mail for disputes at P.O. Box 9, West Chester, Ohio,
  • by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
  • visit www.greendot.com


https://applecash.greendot.com/termsconditions/

Sep 22, 2025 9:30 AM in response to Carino_Mwah

Nothing in that message looks legitimate since the sending mail server is a gmail account. Anyone can create those using any name they wish. I could certainly see where a scammer would send messages like that in an attempt to get you to continue and send money to them.


Apple recommends to only send cash to someone you know, and I suspect that is not the case here.

I transferred money to someone but kept getting notification that it kept getting refunded,

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