Online banking won't get past user name screen on my new Mac Mini Desktop

I am trying to login to my bank website and have tried it with Safari and Chrome. Both are doing the same but I can log in with no issues on my phone and my laptop. I type in my user name and hit enter. It advances to a blank page and nothing else happens.

Mac mini, macOS 15.6

Posted on Sep 21, 2025 03:20 PM

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Posted on Sep 21, 2025 03:56 PM

Are you running a VPN on the Mac Mini? If so, try disabling that then test to see if it's working.

If not, try removing or disabling all the add-ons or extensions on both Safari and Chrome.

As a last resort, try a safeboot then login again and test:


Start up your Mac in safe mode - Apple Support


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Online banking won't get past user name screen on my new Mac Mini Desktop

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