Apple Intelligence not appearing on Iphone 16 pro (Greece)

Hello! Although some features of apple intelligence are not supported in the EU, nevertheless it should be activated. Some descriptive videos I found as well as in Apple guides, mentioned to change the language in English (system - siri) and then you should be able to enable it (with visual examples that it works). I have done so, restarted the device also but cannot enable Apple Intelligence at all. I purchased the device in a reseller online from Thessaloniki and found out that my model number is A3294 (China). Any Greeks with the same problem?

iPhone 14 Pro, iOS 18

Posted on Sep 21, 2025 9:46 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2025 7:36 PM

The issue is that your model number is one intended for sale in China. They currently have a ban on Apple Intelligence by hardware meaning you won't be able to use any of the capabilities anywhere, regardless of the settings you change. You should return the iPhone to the reseller as it wasn't one intended for sale to your region. EU iPhones do have access to most Apple Intelligence features with an earlier update.

2 replies
Question marked as Top-ranking reply

Sep 21, 2025 7:36 PM in response to aggelosg39

The issue is that your model number is one intended for sale in China. They currently have a ban on Apple Intelligence by hardware meaning you won't be able to use any of the capabilities anywhere, regardless of the settings you change. You should return the iPhone to the reseller as it wasn't one intended for sale to your region. EU iPhones do have access to most Apple Intelligence features with an earlier update.

Apple Intelligence not appearing on Iphone 16 pro (Greece)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.