How can I recover Apple Account after iPhone is stolen?
iPhone stolen three days ago- person snatched whilst unlocked and immediately reset appleid password and disabled Find My. didn’t notice it was gone for a minute- by then too late
So now apple security to protect me as owner is working against me
i put in for recovery of password, gave details and told would get text to reset within 24 hours. I did not. I tried again and still did not, I’m currently waiting to hear by tonight but not holding my breath.
from what I read if phone is used whilst waiting for recovery the recovery is automatically cancelled. So when thief uses my phone it resets my recovery request. Possibly why not getting reset text?
they have not wiped the phone and I see they have logged in to WhatsApp, they have taken out subscriptions on my appleid which I cannot currently cancel
i cancelled the sim and reported phone stolen
got new sim and tried to reset password from different phone and it wants passcode for old phone - it has been changed
without this we go into the recovery loop
it seems that Apple have ensured thief can have my phone and Apple ID for as long as they want and I will be unable to do anything or cancel subscription etc not to mention access to my apps
surely there must be a way around this?
[Re-Titled by Moderator]
Original Title: Impossible to reset AppleId after phone stolen
iPhone 12 Pro, iOS 18