MacBook Air order stuck with preparing to ship status

I’ve ordered Mac Air 15” last Thursday and the expected delivery will be today but I’ve been waiting all day already and still stuck with preparing to ship. Is this normal? Or should I just pick one in an Apple store instead?



[Re-Titled by Moderator]

Original Title: Preparing to ship

Posted on Sep 20, 2025 11:15 AM

Reply
8 replies

Sep 20, 2025 4:27 PM in response to niconics

niconics wrote:

I’ve ordered Mac Air 15” last Thursday and the expected delivery will be today but I’ve been waiting all day already and still stuck with preparing to ship. Is this normal? Or should I just pick one in an Apple store instead?


[Re-Titled by Moderator]
Original Title: Preparing to ship

The computer status will change to sent to shipping after the computer comes off the assembly line.

MacBook Air order stuck with preparing to ship status

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.