Unable to Add Family Member to Custom Email Domain
Hi guys,
I am the owner of a verified custom email domain in iCloud+ and I am trying to assign an email address from this domain to a family member. I have checked the following below:
- My domain is active and verified in iCloud.com. I checked on my mail and Cloudflare. I created mail for me as owner with the custom domain and works ok for sending and receiving.
- The family member is part of my Apple Family Sharing group and has iCloud Mail enabled. It is for my wife. I setup redirect in Cloudflare and it works fine for receiving, but not for sending. For example, I can send to her new mail with custom domain from iCloud or my custom domain mail, and she will receive it. But if try to send, in the From field, I cannot make it work. Tried to enter the new mail with custom domain on her iPhone in the iCloud+ options, I get to the place [name]@customdomain.org, and it shows the error:
“Something went wrong. Try again later.”
I have attempted to remove and re-add the family member, but the error persists.
Could you please assist in enabling this family member to use a custom email address from my domain?
Thank you for your help,
Milorad.
iPhone 16 Pro Max, iOS 26