Gift card apple

Ich habe versehentlich eine Geschenkkarte gekauft und dann versehentlich Geld von meiner Bankkarte darauf geladen. Bitte helfen Sie mir.

iPhone 14 Pro Max, iOS 18

Posted on Sep 19, 2025 04:15 AM

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Question marked as Top-ranking reply

Posted on Sep 19, 2025 06:30 AM

The Apple Support article: Check your Apple ID balance - Check your Apple Account balance - Apple Support says:

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support [ Contact - Official Apple Support ] to request a refund."


Returns & Refunds - Shopping Help - Apple

“There are some items, however, that are ineligible for return, including:

“Apple Gift Cards (includes previous generation Apple Store Gift Cards and App Store & iTunes Gift Cards)”


And the document: Add money to Apple Cash Add money to Apple Cash - Apple Support says:

"You can't add money from a gift card, even if it's already in Wallet."



Normally balance cannot be transferred between accounts but if this was an actual card (not electronic) and you have not spent any of it you can see if Apple would be prepared to return the value to the card.


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> Contact Apple Support - Apple Support



Apple Community auf deutsch - Offizielle Apple Support Community


1 reply
Question marked as Top-ranking reply

Sep 19, 2025 06:30 AM in response to wafa285

The Apple Support article: Check your Apple ID balance - Check your Apple Account balance - Apple Support says:

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support [ Contact - Official Apple Support ] to request a refund."


Returns & Refunds - Shopping Help - Apple

“There are some items, however, that are ineligible for return, including:

“Apple Gift Cards (includes previous generation Apple Store Gift Cards and App Store & iTunes Gift Cards)”


And the document: Add money to Apple Cash Add money to Apple Cash - Apple Support says:

"You can't add money from a gift card, even if it's already in Wallet."



Normally balance cannot be transferred between accounts but if this was an actual card (not electronic) and you have not spent any of it you can see if Apple would be prepared to return the value to the card.


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> Contact Apple Support - Apple Support



Apple Community auf deutsch - Offizielle Apple Support Community


Gift card apple

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