I can’t pay with my iTunes card

I can’t pay with my balance in my App Store, I don’t use a credit please help me fix this

iPhone 8 Plus, iOS 16

Posted on Sep 17, 2025 09:57 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2025 09:30 PM

Hi Chally217,

welcome to this Apple (user-to-user) Community!


Re: "I can’t pay with my iTunes card"


If this is an iTunes Gift Card it may need to be redeemed:

See: How to redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support

and what to do:

If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support

__________________________________________________________

Re:" I can’t pay with my balance in my App Store, I don’t use a credit".


Not all purchases can be made with an Apple Account balance. See if what you want to buy is listed.

See: What you can buy with your Apple Gift Card or Apple Account balance - Apple Support


Not all countries have the same payment methods:

You can check which payment methods Apple can accept in your country or region:

See: Payment methods that you can use with your Apple Account - Apple Support

____________________________________________________

If you need more info. / help or support / contact options etc:

See the website: Apple Account - Official Apple Support :


:There is a "Get support-start now" link (online chat / phone / email etc) at the very bottom. of above website.


All the best :-)

1 reply
Question marked as Top-ranking reply

Sep 19, 2025 09:30 PM in response to Chally217

Hi Chally217,

welcome to this Apple (user-to-user) Community!


Re: "I can’t pay with my iTunes card"


If this is an iTunes Gift Card it may need to be redeemed:

See: How to redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support

and what to do:

If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support

__________________________________________________________

Re:" I can’t pay with my balance in my App Store, I don’t use a credit".


Not all purchases can be made with an Apple Account balance. See if what you want to buy is listed.

See: What you can buy with your Apple Gift Card or Apple Account balance - Apple Support


Not all countries have the same payment methods:

You can check which payment methods Apple can accept in your country or region:

See: Payment methods that you can use with your Apple Account - Apple Support

____________________________________________________

If you need more info. / help or support / contact options etc:

See the website: Apple Account - Official Apple Support :


:There is a "Get support-start now" link (online chat / phone / email etc) at the very bottom. of above website.


All the best :-)

I can’t pay with my iTunes card

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