IOS 26 downloaded in the UK to iPhone 15 Pro and iPad 10th. Both have major problems: blank contacts, text & emails, no AirDrop, no sync to iMac, and a frozen calendar.
Independent apps seem to be working, eg WhatsApp, Facebook, & messenger.
Spoke to customer services for over an hour yesterday evening, waiting for a response, hopefully with a fix.
Any thoughts?
iPhone 15 Pro, iOS 26
Thank you for asking.
Last night, we tried a backup to iCloud on both devices, and that worked.
The Wi-Fi system is working fine.
Then we tried an on/off approach, but it was unsuccessful and showed no improvement.
Then we tried a forced restart, and again, there was no improvement.
With the Apple advisor, we made videos on the iPhone and iPad, and eventually, they were transferred to my iMac, so he took copies. He thought it was a simple problem, but by the end of the call, he had decided it was much deeper.
It's strange, if I look at the contacts listing, it's blank, but if I look at it a few seconds later, I have what looks like a screenshot. Then if I try again, it's blank, it's like it's only half loading or trying to load.
I just tried to use phone & video on WhatsApp, and they don't work.
What happens when you reset and restore from backup?
IOS 26 on iPad & iphone problems
