Moving an email account to offline mode in mac os tahoe

Hello,


In Sequoia it was possible to double click on one of the mailboxes and then take that mailbox to offline mode.


On Tahoe I understand this option changed and from my checking in Apple's 'Mail User Guide' in the Tips app, the option to change a mailbox to offline mode has moved to be under 'Mailbox' > 'Availability Status' > 'Take [account] offline'.


The problem is that within "Mailbox" there is no "Availability Status" option.


What can be done?

MacBook Air (M2, 2023)

Posted on Sep 17, 2025 12:59 AM

Reply
3 replies

Sep 17, 2025 07:49 PM in response to omri_itzhak24

quick update,


I spoke to Apple about this for over an hour.


I showed them me screen and showed them the problem.


They directed me to the page: Take email accounts offline or online in Mail on Mac – Apple Support (UK) claiming that, as you can see on this page, ׳Tahoe׳ does not have the ability to change a mailbox to offline mode.


(see attached photo from the same page)


I told them that it doesn't make sense and that the Apple's 'Mail User Guide' in the Tips app on ׳Tahoe׳ does have a reference to this issue of changing a mailbox to an offline mode and was moved to be under 'Mailbox' > 'Availability Status' > 'Take [account] offline' but as i mentioned - it is not appear there.


They agreed with me that there is indeed a problem here and that they are looking into the issue and scheduled another call with me tomorrow (Friday) to continue handling my case.


I'm glad to see that it's not just me with this problem and there is other ׳Tahoe׳ users who noticed it and that it's important to them when they working on emails on in Mac.


I will keep updating.




Moving an email account to offline mode in mac os tahoe

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