2020 M1 MacBook Pro TouchID after Touchbar freezing?

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2020 M1 MacBook Pro TouchID after Touchbar freezing?

Hello everyone, when I log into a website or register on my computer, after scanning my fingerprint with TouchID, the fingerprint animation gets stuck on the TouchBar. It directs me to the fingerprint animation as if I hadn't scanned it. At first, this wasn't a big deal, but now it stays stuck on the TouchBar all the time. The TouchBar becomes unusable. Has anyone else experienced this and found a solution? It may sound silly and funny, but I don't think there's any harm in suggesting a solution.

MacBook Pro 13″, macOS 26.0

Posted on Sep 16, 2025 07:12 AM

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Answer 1

Sep 16, 2025 09:14 AM in response to demolon

demolon wrote:

Hello everyone, when I log into a website or register on my computer, after scanning my fingerprint with TouchID, the fingerprint animation gets stuck on the TouchBar. It directs me to the fingerprint animation as if I hadn't scanned it.

At first, this wasn't a big deal, but now it stays stuck on the TouchBar all the time.

The TouchBar becomes unusable.

re: < 2020 M1 MacBook Pro TouchID after Touchbar freezing? >

ref: If Touch ID isn't working on Mac

after working through the ref recommendations and no insight—

you can try SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies

Login and compare your efforts. Reboot as normal and test.

no resolve—

user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code. ref: Use Diagnostics to test your Mac - Apple Support

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

Contact Apple Support - Apple Support

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