Unable to Activate -An update is required to activate your iphone XR issue after factory reset

After full reset my old carrier unlocked (No SIM restrictions) iPhoneXR-1 lock screen shows "This phone is locked to previous owner xxxx@email.com" (which is me)


Tried itunes reset which doesn't recognize it and gives an error .Running latest iOS.Wifi connects and fails at activation.cannot get past the activation post full reset . Reboot with and without valid sim card . WiFi connects


Tried loginto my new iPhone14-2 with same apple ID I can see both phones on the apple website . Need help to get the old iPhoneXR-1 activated and usable again so I can activate& give the old one to family but right now its a paperweight


ERROR

Unable to Activate -An update is required to activate your iphone XR

Learn more at apple.com/support

iPhone XR

Posted on Sep 14, 2025 02:11 PM

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Unable to Activate -An update is required to activate your iphone XR issue after factory reset

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