iPhone 16 with intermittent text and phone signal despite Wi-Fi connectivity

wi-Fi seems to work fine on my 16 but my phone and text have a waving signal where it tells you how many bars you have on your phone. If I turn it on and off, it works for a few minutes, but it happens all day long for three weeks getting ready to go into the fourth week now I have all the latest updates. Been cut off three times by Verizon people telling me they’re gonna get me a phone and I get cut off every time and I’ve been very nice lol I’m not mad. I just want my phone.


[Re-Titled by Moderator]

Original Title: iPhone 16 text and phone not working properlyText and phone not working all other apps working fine

iPhone 16, iOS 18

Posted on Sep 14, 2025 11:19 AM

Reply
2 replies

Sep 14, 2025 11:24 AM in response to kp8747

Texts to non-iPhones can only use the cellular network, Wi-Fi is irrelevant.


It’s quite possible that Verizon has a network outage in your area. If you travel a few miles away do you still have the problem?


Perhaps a long shot:


Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN, then restart your device. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN, but probably shouldn't.

iPhone 16 with intermittent text and phone signal despite Wi-Fi connectivity

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