Senior Citizen needs help setting up a 4-year-old MacBook

Hi I’m a Senior Citizen trying to set up my MacBook that I purchased about 4 years ago. I’ve been using my IPAD and never set up my MacBook.


Now I Need Help to set it up


[Re-Titled by Moderator]

Original Title: Old Mac Book

Posted on Sep 13, 2025 04:44 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2025 05:25 PM

If you really have never used the Mac, you may need to first try charging the Mac. It’s possible that the battery will no longer function as intended as it has been idle for years.


then see Get started with your Mac - Apple Support


2 replies

Sep 13, 2025 08:59 PM in response to MykeePlus3

@muguy is correct regarding the battery being permanently damaged.....I seriously doubt it will even take a charge, but if the battery does charge I would also add that it is very likely the battery could swell once you start to use the laptop assuming the battery will take any charge. If you notice the Trackpad pushing up above the Palmrest, the Display lid not closing properly, or the laptop is no longer sitting firmly on a flat surface, then it likely means the battery is swelling.


I know the batteries for the M-series Macs 2020+ tend to go into a permanently failed state to prevent charging. For the older Intel Macs (up to 2020 as well), the battery may take a charge even after four years.


With any Apple USB-C laptop.....if the battery has a problem, then the laptop may not even power on, or you may find the laptop performing extremely slow such as taking hours to boot macOS to a login screen.


Senior Citizen needs help setting up a 4-year-old MacBook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.