iMac crashing and restarting issues

Can somebody tell me why my iMac will suddenly restart and then when booting the status bar gets stuck and will then have to restart sometimes 2-3 times before it finally gets to the Home Screen and shows this in the error report.



iMac 27″ 5K, macOS 13.7

Posted on Sep 11, 2025 9:44 AM

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Question marked as Top-ranking reply

Posted on Sep 11, 2025 10:06 AM

What you posted is a Kernel Panic report. KP's can be caused by multiple problems so they sometimes can be a challenge to troubleshoot the cause.


Common causes of KPs can be:


  • Software issues meaning old outdated third party apps, using harmful apps such as third party VPNs, antivirus, cleaning apps etc....
  • RAM problems
  • Failing internal parts (HDs, SSDs, GPUs, etc..)
  • Failing peripherals that are connected via a wired connection.


In order for us to get a better idea of what might be causing your computer's issue I recommend the following:


It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.

 

When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 

 

For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community It is helpful to us if you download the report to your Desktop.


EtreCheck is a paid app, however you can use the free version, that will be fine. If you decide to buy EtreCheck that is 100% up to you.

 


1 reply
Question marked as Top-ranking reply

Sep 11, 2025 10:06 AM in response to Bappleberryslim

What you posted is a Kernel Panic report. KP's can be caused by multiple problems so they sometimes can be a challenge to troubleshoot the cause.


Common causes of KPs can be:


  • Software issues meaning old outdated third party apps, using harmful apps such as third party VPNs, antivirus, cleaning apps etc....
  • RAM problems
  • Failing internal parts (HDs, SSDs, GPUs, etc..)
  • Failing peripherals that are connected via a wired connection.


In order for us to get a better idea of what might be causing your computer's issue I recommend the following:


It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.

 

When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 

 

For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community It is helpful to us if you download the report to your Desktop.


EtreCheck is a paid app, however you can use the free version, that will be fine. If you decide to buy EtreCheck that is 100% up to you.

 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMac crashing and restarting issues

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