Photos fails to export modified version of an original photo on Mac

I loaded an old family photograph into Photos. I adjusted the contrast, the sharpness and performed some retouching. Now photos will not export the modified version. It cites "Unknown Error (0) and says the operation failed to create a file for the photograph. It WILL export the unmodified original ver of the photograph. How do I get it to export the modified version?.


[Re-Titled by Moderator]

Original Title: Photos does not export a modified version of an original photograph, it only exports the original version


iMac 27″, macOS 12.7

Posted on Sep 10, 2025 08:16 AM

Reply
10 replies

Sep 10, 2025 08:23 AM in response to danielfrommo

I think that I might try going into Edit mode, doing something simple, and closing-- it might work. Another simple thing to try would be duplicating the picture and trying with that. Duplicating might clean up the file. It's worth a shot.


 To narrow things down, try these steps:

  • Restart the computer (of course)
  • Re-start in Safe Mode. This bypasses certain potentially disruptive processes, and it often helps. Safe Mode is different for different computers, so see this: 

           Start up your Mac in safe mode - Apple Support 


Those are the easiest things to try first. Then try these:

  • Use another library if you have one, or make a small test Library with a few pictures in it and see if the same thing happens. You can create a new Library by closing Photos and then option-clicking on the Photos icon.
  • Make a new user and see if the same problem recurs with it.  This is a bit harder, because a new user can't access a different user's stuff. You would need to move your Library out of your own user's folder up to the general "Users" folder. 
  • Rebuild your Photos Library--close Photos and re-launch by option-command-clicking the app icon. If you use iCloud Photos, it’s possible that this will cause a re-sync that lasts long enough to make you nervous.


The idea is to find out if the problem is with the Library, with your account, or with caches and login items, and stuff like that. One of these steps may fix the problem, but their failure to work also helps figure out what's happening.


Let us know what happens…

Sep 10, 2025 07:53 PM in response to danielfrommo

Thanks for the suggestions - I will try Richard's. To Old Toad: I did my editing within Photos, not an external application. the odd thing is that, if I dragged the modified photo to the desktop (instead of exporting it as I usually do to dedicated folder on the desktop, the modified version copied just fine. I just don't have the option of specifying resolution, size and stuff like that.

Sep 13, 2025 03:38 PM in response to danielfrommo

Try the following in order as needed:


1 - launch your library with the Option+Command keys held down to restore/repair the library. Test to see if the problem persists.


2 - launch Photos with the Option key held down and create a new test library. Import a couple of photos, edit them and test to see if the problem persists. If not close the test library, open your current library and test again to see if the problem persists.


3 - if the problem still persists log into a new, admin account on your iMac, and run Step 2. If the problem goes away then you have some 3rd party software that is causing the problem which we will address at that time.





Sep 14, 2025 07:03 AM in response to danielfrommo

danielfrommo wrote: …the odd thing is that, if I dragged the modified photo to the desktop (instead of exporting it as I usually do to dedicated folder on the desktop, the modified version copied just fine.

A word of caution-- you can never be sure what you get with drag and drop from Photos. As you point out, there are lots of ways (quality, size, format, etc) that a file can be exported, and there is no guarantee from Apple about what you will get-- and we've seen it change with different OSs. The easiest thing for Photos is to use the Preview copy, which is lower resolution. I use drag and drop for sending texts, for instance, because I don't care if it's lower quality.


I had hopes for rebuilding the Library-- what happened?

Sep 14, 2025 10:55 AM in response to danielfrommo

Hi Richard (And Old Toad) - Success!  Here's what happened:

The original file was a 16.4 MB scan of a black and white original dating from around 1900 made on a Canon MG8200 scanner/printer.  The problem was a refusal to export the modified original from Photos as a jpeg with the response being "Unknown Error (0) and says the operation failed to create a file for the photograph”.


Restarting did not help.

Restarting in Safe Mode did not help.

Exporting from a different library worked just fine.

Rebuilding the library giving the problem did not help.

Creating a New User did not help although it was a bit easier than you suggested owing to the fact that the original photo is on an external hard drive that any user can access.


Consequently, I got methodical about the export specifications while I was in New User space and, once I found something that worked, varied different parameters to see what did  and did not work and then returned to my Normal user space and repeated the variables with the same result.


The PROBLEM was specifying in the Export window the “Original” color profile – that leads to the "Unknown Error (0) and says the operation failed to create a file for the photograph” response.  Any of the other options worked although with lightly different file size results.  Specifying the “Most Compatible” color profile option (which is the first variation that “worked” for me) results in the use of the sRGB profile.


What probably confused me was that, since it was a B/W photo, “Original” rather that anything with RGB in it seemed logical.  Guess NOT!


Anyway thanks for your suggestions which served to get me into serious analysis mode (which is what it really takes).


Cheers, Dan


Photos fails to export modified version of an original photo on Mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.