Cannot open Photos app due to 'User is changing the system photo library' error

I get this message when I try to open Photos: "The operation couldn’t be completed. User is changing the system photo library"


I have not (knowingly) changed anything since the last time I opened it. This just started happening.


What can I do to access my photos now and/or restore the photoslibary file?



[Re-Titled by Moderator]

Original Title: cannot open Photos

iMac 21.5″ 4K, macOS 13.7

Posted on Sep 10, 2025 07:27 AM

Reply
4 replies

Sep 10, 2025 07:39 AM in response to tmb

Instead of opening Photos, try double clicking on the Photos Library. The Photos Library is in the Pictures folder.


If that doesn't work, try

  • Restart the computer (of course)
  • Re-start in Safe Mode. This bypasses certain potentially disruptive processes, and it often helps. Safe Mode is different for different computers, so see this: 

           Start up your Mac in safe mode - Apple Support 

  • Go to Photos' Settings>General

"Use as System Photos Library" should be grayed out. Make sure the path to the Library makes sense, and be sure that "Copy Items" is checked.


  • If those don't work, rebuild your Photos Library--close Photos and re-launch by option-command-clicking the app icon. If you use iCloud Photos, it’s possible that this will cause a re-sync that lasts long enough to make you nervous.


I've never seen this error, but probably one of these will work. Let us know…


Cannot open Photos app due to 'User is changing the system photo library' error

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