Can't remove duplicate family member from sharing group

Hello,


I wanted to set up an iPad for my youngest, but I misunderstood the instructions. I manually made an account for her on my iPhone, thinking I could log in to the iPad with that, but the iPad insisted on creating a new account on itself instead. So now there are two accounts for my youngest showing on my iPhone.


The option to remove the duplicate account is greyed out. She's only 3, do I really have to wait until she's 13 before I can remove it? That seems ludicrous.


Thanks

iPhone 14 Pro, iOS 18

Posted on Sep 9, 2025 08:02 AM

Reply
2 replies

Sep 9, 2025 11:26 AM in response to gladders_83

One way to do this would be to log into the unwanted "child" account (use a browser if using your iPhone) and request deletion of the Apple ID. You should have the ID and password from when you first set up the account.


Another way would be for the child to make the request.

From: How to delete your Apple ID account - How to delete your Apple Account - Apple Support

Section: Can I delete my child’s account?

"Your child can also request deletion of their Apple ID, which requires your approval.

The approval request will be sent via email to the primary Apple ID email address of your family organizer account. When approving the request from this email, you will go through the process of deleting the child account."

If the child's account password is unknown, see the section in this document about using a family Organizer's device to reset the password --> Change your Apple Account password - Apple Support


If you have problems doing that then contact Apple about this request: Click here --> Choose your country or region - Official Apple Support Select your country, then a product and work your way down the menu to the desired issue. If you don't see one then try a different product until you reach a telephone or chat help request and ask to be redirected.



"I spoke to Apple support and it can take up to 30 days to delete the child account from the backend." - https://discussions.apple.com/thread/254933351?answerId=259181662022#259181662022


Can't remove duplicate family member from sharing group

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