How to reopen a closed question on Apple Support Community?

I ask a question and the 3 answers do not work for me but the question is closed after being open only a year. What's the rush?



[Re-Titled by Moderator]

Original Title: closing down questions

MacBook Pro 13″

Posted on Sep 8, 2025 6:40 PM

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Question marked as Top-ranking reply

Posted on Oct 6, 2025 7:54 AM

  1. Start a new thread containing your current issue description and reference the old closed thread if you want to include that old discussion.
  2. Bonus answer: No.
3 replies

Oct 6, 2025 5:49 AM in response to Niel

2 things:

1* What if someone elses symptoms happen to you more than a year after and the entire thread or most of it is relevant?

2 Funny thing, this just happened to me, the thread I have received the following message on … - Apple Community was relevant to me, though it didn't give me an explanation of what could have caused the issue and I needed to ask follow up questions and there was no way to reopen the issue.

Bonus question: This isn't just to keep an internal metric of number of open issues down is it?

How to reopen a closed question on Apple Support Community?

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