How to navigate Apple Support as a new user with existing devices?

You have several options for Apple Support:

• Use this site to ask fellow users by creating a new post like you did here.
• Download the Apple Support app from the App Store.

Apple Support App

• Use Apple Support on YouTube for information.

YouTube Apple Support

• Contact Apple directly for support

Contact Apple Support - Apple Support

Many of those options are also available here:

Official Apple Support

Welcome!

If you are asking about these forums, we are not Apple but other end users volunteering our time to help others. Apple dies not respond here.

There are three links a the bottom of this page:

Official Apple Support Community

that will help you effectively use the forums. I also recommend you bookmark this site map that shows the topic areas available for asking questions:

Site Map - Apple Community

If you need any help using the forums, where you are now— "Using the Community"— is the appropriate topic area to ask them.

Enjoy!