My iPhone 13 is stuck on Apple Music trial screen and I'm unable to access my playlist

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Level 1

14 points

My iPhone 13 is stuck on Apple Music trial screen and I'm unable to access my playlist

This morning my iPhone decided it would not allow me to access my Playlists or music. A home page appeared which is demanding I accept a trial of Apple Music. I DO NOT want to use Apple Music. I am quite happy to continue with my own musice which I have "Paid For". I have tried restarting the iPhone, but still the page Accept Free Trial is stuck to the screen not allowing me to display my Library or Playlists.

If anyone can assist, I would be grateful.

[Edited by Moderator]

Original Title: I IPHONE 13 Will not allow me access to my playlists/music

Posted on Sep 7, 2025 06:21 AM

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Answer 1

P0ppey Author

Level 1

14 points

Sep 7, 2025 08:37 AM in response to carlll10

Thanks to everyone who has replied. I had tried clicking on the Library at the bottom, but it was greyed out. I did turn my phone on/off. Didn't work at first. I ended up turning it on/off 3 times before I could access my music.

I would add this is not the first time it has happened and I am a little frustrated that Apple seem to be trying to bully me into subscribing to Apple Music. It is not for everyone and I wish Apple would take that on board.

Once again guys, many thanks.

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