How to fix temporary image retention issue on iPhone?

On my 14 pro max (around 2.5 years old) there is a ghost image of the lock screen that appears whenever in dark mode. Is it burn in or temporary image retention? Can someone please explain how to fix it?


[Re-Titled by Moderator]

Original Title: Is it temporary image retention or burn in?

iPhone 14 Pro Max, iOS 26

Posted on Sep 5, 2025 07:26 PM

Reply
6 replies

Sep 5, 2025 08:40 PM in response to Alt268

It would be impossible for any of us on this user to user only forum to tell you if you have burnin on your iPhone. I'd try a Forced Restart, but if it doesn't help, schedule an appointment at your Apple Store Genius for Apple to see what you're seeing.


Force restart iPhone - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Sep 6, 2025 12:41 AM in response to Emmydone6991

Expressing or conveying visual experiences effectively through these forums may be challenging. The underlying visual issue on your iPhone cannot be accurately diagnosed online. Factors such as your iPhone's specific settings, visual defects, and potential hardware problems cannot be assessed through this method. For more personalized and in-depth assistance, I recommend securing a Genius Bar Reservation and exploring the various support options provided by Apple.


Get a Genius Bar Reservation and Apple Support Options - Apple

When you encounter issues with your Apple devices, the Genius Bar at Apple Retail Stores is the go-to place for expert assistance. The Genius Bar is staffed by knowledgeable Apple employees, often referred to as "Geniuses," who can diagnose and resolve a wide range of hardware and software-related problems. To ensure personalized attention and a convenient visit, Apple provides the option to schedule a Genius Bar Reservation.


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



Sep 6, 2025 12:41 AM in response to Alt268

Expressing or conveying visual experiences effectively through these forums may be challenging. The underlying visual issue on your iPhone cannot be accurately diagnosed online. Factors such as your iPhone's specific settings, visual defects, and potential hardware problems cannot be assessed through this method. For more personalized and in-depth assistance, I recommend securing a Genius Bar Reservation and exploring the various support options provided by Apple.


Get a Genius Bar Reservation and Apple Support Options - Apple

When you encounter issues with your Apple devices, the Genius Bar at Apple Retail Stores is the go-to place for expert assistance. The Genius Bar is staffed by knowledgeable Apple employees, often referred to as "Geniuses," who can diagnose and resolve a wide range of hardware and software-related problems. To ensure personalized attention and a convenient visit, Apple provides the option to schedule a Genius Bar Reservation.


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



How to fix temporary image retention issue on iPhone?

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