HomePod won't power up or display white screen

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Level 1

4 points

HomePod won't power up or display white screen

home pod will not power up and no light. tried rest and no luck. this was used but they say it worked fine

Well no bower on. Black model I think second Jen it will not power on or white screen come on can’t reset it either this was given to me by Brother and it’s previously been used, but he said it was in working condition

[Edited by Moderator]

HomePod (2nd generation)

Posted on Sep 5, 2025 10:55 AM

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Answer 1

Vancouver22

Level 8

37,490 points

Sep 9, 2025 7:11 PM in response to Cbirder

Please try to perform the hard reset again. Be sure to count to 10 slowly as instructed (you’re doing that twice)

Begin with it plugged in, then do as follows:

Unplug HomePod, wait 10 seconds, then plug HomePod back in.
Wait 10 seconds, then touch and hold your finger to the top of HomePod.
The white spinning light will turn red. Keep your finger down.
Siri will say that your HomePod is about to reset. When you hear three beeps, you can lift your finger.

After you reset HomePod, you can set up HomePod

Reset HomePod or HomePod mini - Apple Support

If you’re still having trouble you can try again by first unplugging it for over 24 hours, then plug in, then do the reset again . It otherwise might be an OG HomePod that is more difficult to reset and set up.

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