Unauthorized iCloud subscription cancellation and multiple charges

This month i was charged three times for my icloud subscription and i reported that but today i saw that my iCloud subscription is cancelled and i didn’t do that. Why is that happening and what am i supposed to do? And i also want my money back



[Re-Titled by Moderator]

Original Title: subscription

Posted on Sep 5, 2025 7:40 AM

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1 reply

Sep 5, 2025 10:11 AM in response to dariya289

Are you a Family Sharing Organizer? If you are, and other family members also subscribe to iCloud, you may have seen their charges billed to you (in that case it would also have made more sense to share a family level subscription). If you then asked Apple to cancel a subscription, Apple would only have canceled yours. You cannot cancel subscriptions made by family members. You can try asking for a refund but unless you live in a select country you may not get one.


About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support


Request a refund for apps or content that you bought from Apple - Apple Support


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Unauthorized iCloud subscription cancellation and multiple charges

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