Being kicked out of apps requiring camera when using eyetracking.

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Level 1

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Being kicked out of apps requiring camera when using eyetracking.

Every time I go into an app that uses the camera (snapchat, camera, instagram etc) whilst using eyetracking it tells me another app is using it. Obviously this is eyetracking but I was wondering if there's a way to fix it. A setting, or maybe it's an iPhone 12 mini quirk.

I'm imagining this is just how it works.I was hoping to be able to use this on social media and unfortunately this blocks a lot of it.

[Edited by Moderator]

iPhone 12 mini

Posted on Sep 5, 2025 07:46 AM

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Answer 1

Sep 5, 2025 11:48 PM in response to Elyte_

You may try some of these steps. Please check after each step...

Eye tracking relies heavily on the front-facing camera. Ensure the lens is clean and free from smudges or obstructions. Use a soft, lint-free cloth.
Ensure adequate lighting. Poor lighting can significantly impact eye-tracking performance.
Ensure your screen protector or case isn't obstructing the front-facing camera. See the poic below
Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
1. Restart the device. That's it.
2. Still not solved --> Force restart iPhone - Apple Support

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Answer 2

Sep 5, 2025 08:26 AM in response to Elyte_

I'm not aware of any workaround because the camera is being used for eye tracking.

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