When I open up Apple wallet, the Face ID works and allows me to access the card but it can’t be used on any card machine/wont allow me to use contactless. My cards work normally if I tap them it’s just when using Apple Pay. This only started a few days ago randomly, it working in the morning but by the afternoon it had stopped working.
Any help would be great!
[Re-Titled by Moderator]
Original Title: Apple Pay not working
Please contact Apple Support for hardware diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
Have you tried Apple Pay at more than one retailer? Does the transaction terminal or your device show an error message? If so, exactly what does the message say?
Yes, I’ve tried it at multiple stores and it doesn’t work, no error message on the phone or on card machine. Thanks.
Re: “… My cards work normally if I tap them …”
You mean if you tap your physical cards on the merchant’s payment terminal ?
Yes, the physical card still allows me to make payments. There doesn’t seem to be any problem with the bank. Thanks
Thanks for the reply, that eliminated a lot of the unknowns.
Expect that the sound advice already furnished by Jeff Donald will lead to resolution.
Apple Pay not working for contactless payments
