error message trying to restore iPhone "unknown error occurred 3001

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Level 1

5 points

error message trying to restore iPhone "unknown error occurred 3001

I keep getting an error message when I am trying restore my phone. I have already plugged it into my MacBook and the phone freezes up giving me an error message of "unknown error occurred (3001). 132E.FFFF

iPhone 14 Pro Max, iOS 18

Posted on Sep 3, 2025 07:29 PM

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Answer 1

Mac Jim ID

Level 9

53,480 points

Sep 3, 2025 07:34 PM in response to kristinag270

If your MacBook is using a VPN, remove it. Either a VPN or Antivirus software can change the Hosts file that will not allow communication with Apple's update server. More information and recommendations are available here:

If you see Error 3194, Error 1109, or other network connectivity errors when restoring your iPhone or iPad - Apple Support

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